Your customers experience your service every day. B*DYNA finds out exactly what that experience looks like — with verified evaluators, timestamped photo and video evidence, and scorecards your team can act on.
Anonymous evaluators experience your service exactly as customers do, then report findings against the criteria you define — not the criteria they bring.
On-site verification of product placement, facility standards, and service delivery quality at retail and service locations — openly, on the record.
Timestamped photo and video evidence of conditions at each evaluated location — the evidence base for findings, scorecards, and trend reports.
Structured scorecards delivered after every evaluation with findings ranked by severity and actionable next steps your team can act on.
Cross-location and cross-period performance tracking to identify systemic issues, measure improvement, and prove the program’s ROI.
From a one-location single visit to an ongoing program with a dedicated evaluator team and live dashboard — every engagement scoped to the locations, the criteria, and the cadence the program calls for.
One location, one evaluator, full scorecard report with photo and video documentation. The simplest way to see what your service looks like in the field.
SINGLETen locations or visits, scorecard reports for each, and an aggregated trend summary across the program.
PROGRAM 10Twenty-five locations, priority scheduling, full trend analytics, and a leadership-ready executive summary.
PROGRAM 25Continuous field validation with a dedicated evaluator team, scheduled reporting cadence, and a real-time dashboard.
ONGOINGFour phases that take a validation engagement from program design through deployment, on-site documentation, and structured report delivery — with verified evaluators and timestamped evidence at every touchpoint.
Evaluation criteria, scorecard structure, documentation standards, and evaluator briefing designed with your team before any deployment.
Verified evaluators deployed to locations — anonymously for secret passenger work, openly for field validation. Your call on the method.
Photo, video, and written documentation collected at every evaluated touchpoint during the visit — timestamped and audit-ready.
Structured scorecard delivered after each evaluation with photo, video, and findings ranked by severity. Trend reports delivered on the program’s cadence.
Start with a single location. We design the evaluation criteria, deploy verified evaluators, and deliver the documentation — with photo, video, and scorecard at every visit.
No junior delegation. No hourly billing. Every engagement is led by a senior practitioner with a Fortune 500 portfolio — Alienware, Dell, Viper Motorcycle, Load King, Starbucks.
The professional services practice funds the ventures. ROAR BE+ — 800hp, 1.9s 0-60 — is in design phase. YOND electric boat fleet. FlyDrone aerial access. Vehicle Share. Groom Club. RX Kit. One wallet.