PICKUP REQUEST

AGENT COLLECTS

RETAILER PROCESSED

REFUND TRACKED

B*DYNA · Consumer Service

Returns, handled.
We do the legwork.

We pick up your item, handle the return with the retailer, and track your refund — all without you leaving home.

Submit Request How It Works

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How It Works

Simple from start to finish.

Submit Request

Item, retailer, reason, and preferred pickup date.

We Pick It Up

Agent arrives and collects the item from you.

We Process It

We handle the return with the retailer end-to-end.

Refund Tracked

Track your refund from your B*DYNA dashboard.

Why B*DYNA

Built around your time.

🕓

Save Time

No post office queues or retailer hold music.

🔒

Secure Handling

Every item tracked and insured in transit.

📋

Full Updates

Status updates from pickup to refund.

💰

Earn Credit

Every return adds credit to your wallet.

Schedule a Return

Ready to skip the post office?

Submit your return below. We'll pick up the item, handle the retailer, and confirm pickup within 2 hours.

1Your Info

2Item & Receipt

3Pickup

4Review

Your Information

Tell us who you are and how to reach you about your return.

First Name

Last Name

Phone

Item & Receipt

What are you returning, and where is it from?

Retailer / Store

Order / Receipt Number

Item Description

Estimated Item Value ($)

What the item is worth (what you paid). Service fee is 20% of this value, minimum $20.

Reason for Return

Purchase Date

Receipt / Proof of Purchase (optional — speeds up processing)

📎 Click to upload receipt or photo — JPG, PNG, PDF (max 8 MB)

Pickup Address

Where should we pick up the item?

Street Address

City

State

ZIP Code

Return Address Line 1 (optional — retailer or drop-off point if known)

Return City (optional)

Return State (optional)

Return ZIP Code (optional)

Special Instructions (optional)

Refund Method & Review

Choose how you'd like to receive your refund. Then confirm and submit — we'll contact you within 2 hours to schedule pickup.

Refund Breakdown

Item value$0.00

Service fee (20%, min $20)−$0.00

You receive$0.00

How would you like your refund?

Original Payment Card

Full refund posted to your card 3–5 business days after we receive your item. Service fee paid securely at checkout after you submit this form.

B*DYNA Wallet Credit Fastest

Net amount credited to your B*DYNA wallet instantly upon receipt. Service fee deducted from credit. Spend on the platform or request a digital cash-out later.

Digital Cash-Out

Net amount sent from B*DYNA to your Zelle, Venmo, PayPal, or Cash App same day after we verify item receipt. Service fee deducted from payout.

Review Your Submission

By submitting, you authorize B*DYNA to handle this return on your behalf. A service fee of 20% (minimum $20) applies to the item value and is deducted from your refund. Final refund amount is confirmed after we verify the item and receive the retailer's reversal.

Returns, handled.We do the legwork.